What is the check-in and check-out policy at Movenpick Hotel Auckland?
Check-in is at 15:00 and check-out is by 11:00.
MOEVENPICK HOTEL AUCKLAND
Key details
About the Hotel
8 Customs Street, Auckland, 1001,
- Steps from the Viaduct
Great
8.3
8.8
4.3
4.0
Offering access to Odyssey Sensory Maze Theme Park, which is only 1.2 km away, the 5-star smoke-free Moevenpick Hotel Auckland features a shared lounge and a library. This Auckland hotel is located merely a 7-minute stroll from the Catholic church "St Patrick's Cathedral", surrounded by a harbour.
Location
Nestled in a bustling part of Auckland, the hotel is within a 1-km distance of Alten Reserve. The Moevenpick Hotel Auckland also lies a few steps from the commercial district of Auckland and approximately a 5-minute drive from Ferry Basin.
Nature lovers will also appreciate the vicinity of Constitution Hill, situated only 1.1 km away. There is the dove-myer Robinson park "Parnells On The Rose Garden" nearly a 10-minute drive away, while Auckland Ferry Terminal bus station is just moments from the accommodation.
The Moevenpick Hotel is just a few steps from a ferry port.
Rooms
This Auckland hotel features 176 rooms equipped with an LCD TV set as well as a mini-bar. Air conditioning are featured for guests' comfort. The en-suite bathrooms are appointed with a hairdryer and towels. You can enjoy views of the harbour.
Eat & Drink
Custom Lane restaurant specialises in European cuisine and features views of the ocean. Drinks and city views are available at the rooftop bar. It also features a lounge for guests' comfort. There is also a dessert restaurant with different New Zealand dishes in the area.
Leisure & Business
Moevenpick Hotel Auckland goes the extra mile to provide guests with fitness classes to help them stay fit. The property has a fitness centre.
“Movenpick Hotel Auckland sits right in the heart of the city's bustle, an ideal spot for exploring with designer boutiques and the Britomart precinct just steps away. For families, I appreciate the kid-friendly perks, including Movenpick sundaes and activity packs. I think the top-floor dining with its panoramic views and the daily Chocolate Hour are memorable touches.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Classic Queen Room2 persons16 m²1 King-size bedAir conditioningHeatingroom details
- Superior King Room City side2 persons22 m²1 King-size bedAir conditioningHeatingroom details
Superior Room Two Single Beds City Side2 persons22 m²2 Single bedsAir conditioningHeatingroom details
Show all rooms
Calendar with prices and room availability
Search your travel dates to view current prices and available rooms
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
Guest Parking
- Public parking is possible at a location nearby at NZD 50 per day.
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Sun terrace
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Movenpick Hotel Auckland, dining options offer a delightful blend of local flavors and contemporary settings. Guests can savor exceptional meals at Vue and Custom Lane, each providing a unique culinary atmosphere that caters to diverse dietary preferences while showcasing enticing views and welcoming environments.
Vue
Local cuisine with vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
Family-friendly and modern atmosphere, perfect for gatherings
Key Offerings
A fresh breakfast that sets the tone for the day; a variety of options ensuring something for every palate
Reservation
No
Open for breakfast; hours vary
Custom Lane
Modern dining featuring gluten-free and dairy-free selections
Ambiance
Sleek and contemporary setting for dining
Key Offerings
A focus on dietary accommodations while providing a serene space to enjoy casual meals
Reservation
No
Hours vary
Moevenpick Hotel Auckland Location
8 Customs Street, Auckland, 1001,
Map view
City landmarks
Tower
SkyTower
830 m
Park
Auckland War Memorial Museum
2.15 km
Gallery
Auckland Art Gallery Toi o Tamaki
950 m
Landmark
Viaduct Harbour
1.09 km
Square
Aotea Square
1.25 km
Stadium
Spark Arena
1.09 km
Park
Albert Park
980 m
Event hall
SKYCITY Auckland Convention Centre
830 m
Theatre
Aotea Centre
1.17 km
Landmark
Queen Street
750 m
Public Building
Auckland Town Hall
1.02 km
Shopping Area
Victoria Park Market
1.37 km
Landmark
Statue of Sir Dove-Myer Robinson
610 m
Event hall
ANZ Viaduct Events Centre
810 m
Church
St Matthew-in-the-City Church
830 m
Square
Wynyard Quarter
1.06 km
Library
Central City Library
990 m
Church
St. Paul's Church
1.09 km
Event hall
SKYCITY Auckland
830 m
Bridge
Wynyard Crossing
730 m
Bridge
Auckland Harbour Bridge
2.46 km
Nearby
Museum
New Zealand Maritime Museum
480 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
260 m
Square
Takutai Square
330 m
Square
Vulcan Lane
370 m
Harbour
Queens Wharf
580 m
Church
St Patrick's Cathedral
540 m
Ferry Building 99 Quay Street
Ferry Building
280 m
Harbour
Princes Wharf
470 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
510 m
Restaurants
Vue Restaurant
60 m
8 Customs Street East Grand Mercure Auckland Hotel Restaurant Top Floor
Cafe Hanoi
160 m
Galway St & Commerce St Conrner Galway Street & Commerce Street
BurgerFuel Customs Street
50 m
13 Customs Street East Dilworth Builing
Customs Coffee House
80 m
34-40 Queen St
Ortolana
230 m
33 Tyler Street Britomart
Xuxu Dumpling Bar
140 m
Levy building Cnr Commerce and Galway steets
Brothers Beer Juke Joint
80 m
7/21 Queen Street Commercial Bay
Everybody's
120 m
7 Fort Lane 44 Queen St
Queens Cafe Bistro
90 m
34 - 40 Queen Street Level 1 Queens Arcade
Explore Auckland
Explore Auckland
SkyTower
11 minutes' walk
Iconic tower offering stunning views of Auckland from its observation deck and thrilling sky jump experience.
Auckland Art Gallery Toi o Tamaki
12 minutes' walk
Home to an impressive collection of New Zealand and international art, with a unique architectural design.
Viaduct Harbour
14 minutes' walk
Bustling waterfront area filled with restaurants and bars, perfect for picturesque views and vibrant nightlife.
Auckland War Memorial Museum
25 minutes' walk
Cultural museum showcasing New Zealand's history, including Māori artifacts and natural history exhibits.
Biking at Auckland Waterfront
14 minutes' walk
Scenic biking trails along the waterfront with bike rental available nearby for an outdoor adventure.
Spa Treatments at Bodywise
10 minutes' walk
Tranquil spa offering a variety of treatments for relaxation and wellness, great for unwinding after a busy day.
Vue Restaurant
1 minute' walk
Elegant dining experience featuring contemporary Pacific cuisine, renowned for its fresh, local ingredients.
Cafe Hanoi
2 minutes' walk
Authentic Vietnamese cuisine in a vibrant setting, known for its banh xeo and pho dishes; vegetarian options available.
Spark Arena
14 minutes' walk
Major concert venue hosting international artists and events, featuring an energetic atmosphere for all ages.
Aotea Centre
15 minutes' walk
Cultural venue offering theater performances, exhibitions, and live shows, perfect for an engaging night out.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at NZD 50 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 42.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Chinese, Korean, Hindi
Number of floors:
13
Number of rooms:
176
Former name
Grand Mercure Auckland
Reviews and Ratings
Insights and feedback shared by past guests
Show more
Pros
Spacious room
Perfect location
Free chocolate
Easy walk
Bright breakfast room
Cons
Street noise
Unfriendly staff
Guest reviewsbased on 3 reviews
Jason from New Zealand
Business traveller
Superior King Room City side
3 nights in November 2025
|
Reviewed: February 05, 2026
7/10
valet parking attentive staff good location noisy room loud music ignored guest
The hotel has a good location near shops and restaurants. I liked that valet parking was available. The morning breakfast staff was very attentive.
The room I had was noisy, and I could hear street noise.
0 Helpful
Stella from Italy
Single
Superior King Room City side
3 nights in November 2025
|
Reviewed: February 18, 2026
6/10
inadequate gym slow wi-fi
the location was good! the room size was acceptable.
I was disappointed. the gym was inadequate. the wi-fi was almost unusable. It was so slow.
0 Helpful
Serge from France
Single
Deluxe King Room Ocean View
3 nights in November 2025
|
Reviewed: January 25, 2026
9.3/10
ice cream dreams, harbor views!
harbor view chocolate hour comfy bed awesome location
the location rocks, right by all the action. i got a killer upgrade to a harbor view room, and it was amazing. chocolate hour? totally decadent. the beds were so comfy i never wanted to leave!
the mini bar prices felt super high, especially since there's a store across the street.
Service
9/10
the lobby super nice team when i dropped off my bags early, this made my arrival easy. dial-a-sundae is a great service, you get ice cream anytime. the valet parking worked fast too.
Rooms
9/10
my beautiful king room had very nice views that stretched across the ocean, i could see the harbor activity below. the bed was massive and soft, it felt so comfy. the shower rocks, great pressure.
Location
10/10
the location is perfect for accessing the ferry terminal. i could easily walk to many shops, and there is restaurants around. the hotel is also close to the retail outlets.
0 Helpful
|
Show more reviews
FAQs
About Moevenpick Hotel Auckland
How far is Movenpick Hotel Auckland from the nearest airport?
The hotel is approximately 21 km from Auckland Airport, which takes about 30 minutes by car.
What dining options are available at Movenpick Hotel Auckland?
The hotel features Vue Restaurant for breakfast and dinner, as well as Attica Bar for drinks until late.
Are there any restaurants near Movenpick Hotel Auckland?
Nearby restaurants include Customs Coffee House, Vue Restaurant, Ortolana, Cafe Hanoi, and BurgerFuel Customs Street, all within 0.5 km.
What amenities are included in the rooms at Movenpick Hotel Auckland?
Rooms include Smart TVs with Bluetooth connectivity, air conditioning, free Wi-Fi, and bathrooms with manuka honey toiletries.
Does Movenpick Hotel Auckland offer business services?
The hotel features a business centre equipped with state-of-the-art technology and meeting facilities.
What recreational facilities does Movenpick Hotel Auckland have?
Guests can enjoy access to a fitness centre, a reading room, and a bookable virtual fitness room for yoga and Pilates.
Is breakfast available at Movenpick Hotel Auckland, and what is the cost?
Breakfast is available for an additional charge of 42 NZD.
What attractions are nearby Movenpick Hotel Auckland?
Nearby attractions include the Viaduct Harbour, Sky Tower, and Britomart, all within a short walking distance.
What languages are spoken by the staff at Movenpick Hotel Auckland?
The staff primarily speaks English.
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